Download the full PDF Leader Guide. "These programs helped draw some of our Spanish-speaking brothers and sisters closer to the union." —Helen Collings, local union financial secretary

Union Plus: Member Benefits You Can Trust
Union Plus benefits are developed and managed by Union Privilege, which was founded by the AFL-CIO in 1986 to provide consumer benefit programs to union members. No dues money goes into the development or operation of any Union Plus programs.

Advocate for Union Members
Union members don’t have to deal with complaints or problems on their own. If members haven’t been able to get issues resolved with Union Plus program suppliers, tell them to call 1-800-472-2005 or complete the online feedback form. The Member Advocates contact the program supplier and work with them to resolve the problem as quickly as possible.

Program Development
Union Privilege uses the collective purchasing power of over 13 million union members to develop the Union Plus programs, which provide more quality, value and service than comparable programs available to the general public.

Special Union Features
The Union Plus programs include unique fea­tures designed for union members. For example, during prolonged strikes or lockouts, qualified members who have a mortgage through the Union Plus Mortgage and Real Estate program are granted assistance. Members also are allowed to skip Union Plus Credit Card, Loan and Life Insurance payments.

Unions Choose Programs
While Union Privilege develops, oversees and markets these money-saving Union Plus pro­grams, it remains up to each international union to choose the programs it will endorse. For that reason, this guide contains only information on the programs your union endorses. To make sure you are up-to-date on all the programs your union offers, call the leader line at 1-800-472-2005.

How Your Union Can Benefit
The Union Plus programs offer your members money-saving benefits coupled with the reas­surance that the union is looking out for members’ welfare—both on and off the job. So whether your union is trying to organize new members, add more members in an open shop or keep members from leaving the union, the Union Plus programs can help. For more infor­mation on building membership, see the Organizing Toolkit.

Toll-Free Leader Line: 1-800-472-2005*
If you have a question you can’t answer or a concern that needs to be addressed right away, don’t worry. Just call the toll-free leader line at 1-800-472-2005. Service representatives are available to assist you with questions or con­cerns, or to take orders for materials.

Have A Problem Or A Complaint? We Can Help...
Union Privilege takes program maintenance very seriously. Whenever a problem arises, we imme­diately contact the program provider and work to make sure it is resolved. And we also have full-time Member Advocates whose jobs are devoted solely to providing immediate assistance to leaders and members. These Member Advocates can be reached by calling 1-800-472-2005 or complete the online feedback form.

Quality Control—At Every Level
To help prevent problems from happening, Union Privilege carefully monitors each program to make sure the vendor complies with every pro­gram detail and that members get the service they deserve. Regular program review meetings are held to ensure the quality of the programs, and Union Privilege helps achieve this goal by serving as a consumer advocate for participat­ing members.

*Intended for use by union representatives only.

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Need help or have suggestions? Email leaders@unionprivilege.org or call the Union Leader Line at 1-800-472-2005 or 202-293-5330 in the Washington, D.C. metro area.

In this section, there are materials for leaders to use for promoting all of the Union Plus benefits. Each international union selects the Union Plus benefits available to its members. To find out which programs your union participates in, click here.